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Privacy Policy

Last Updated: [02/10/2025]

 

Lausier Brothers, Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lausierplumbing.com or use our services.

Information We Collect

Information You Provide: We collect information you voluntarily provide when you:

  • Fill out our contact form or request service
  • Call our office or communicate with us by email
  • Schedule an appointment
  • Apply for financing
  • Leave a review or testimonial

This information may include your name, address, phone number, email address, and details about your plumbing needs.

Information Collected Automatically: When you visit our website, we may automatically collect certain information, including:

  • IP address and browser type
  • Pages visited and time spent on pages
  • Referring website
  • Device information

We use cookies and similar technologies to collect this information. You can control cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect to:

  • Provide plumbing services you request
  • Communicate with you about appointments and services
  • Send service reminders and follow-up communications
  • Process payments and financing applications
  • Improve our website and services
  • Respond to your inquiries and requests
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers: Companies that help us operate our business (payment processors, scheduling software, etc.)
  • Financing partners: If you apply for financing, your information is shared with our financing provider
  • Legal requirements: When required by law or to protect our rights

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You may:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt out of marketing communications

To exercise these rights, contact us at info@lausierplumbing.com or (978) 587-2073.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Lausier Brothers, Inc.
121 Loring Ave Suite 850
Salem, MA 01970
(978) 587-2073