24/7 Emergency Service (978) 587-2073
SCHEDULE SERVICE

24/7 Emergency Plumbing in Salem, MA & the North Shore

Plumbing emergency right now?

Call (978) 587-2073. We answer 24/7.

When a pipe bursts at 2 AM or your basement starts filling with water on a Sunday morning, you need someone who picks up the phone, arrives fast, and knows how to stop the damage.

Our Salem headquarters on Loring Ave means we’re typically at your door within 30 minutes for emergencies anywhere in the city — from downtown to Salem Willows to North Salem near the Beverly line.

That’s exactly what Lausier Brothers delivers. I’m Matt Lausier—co-owner, Navy veteran, and active Boston firefighter. Emergency response isn’t something I learned from a training video. It’s what I do every shift.

Emergency Services We Provide

  • Burst and frozen pipe repair

     — Stop the water, fix the pipe, document for insurance

  • Flooding response

     — Shutting off sources, coordinating with restoration companies

  • Sewage backups 

    — Hazardous situations requiring immediate response

  • No hot water

     — Water heater failures, critical in Massachusetts winters

  • Gas leak repairs

     — After National Grid clears the scene, we restore gas service

Think you might have a gas leak? Learn how to detect a gas leak and what to do before emergency responders arrive.

What to Do Right Now

Step 1: Shut off the water. Your main valve is typically in the basement near where the water line enters. If you’re not sure how, see our step-by-step guide: how to shut off your water in an emergency.

Step 2: Turn off your water heater to prevent damage.

Step 3: Document everything with photos for insurance.

Step 4: Call us. We’ll dispatch immediately.

Frozen Pipes in Massachusetts

plumbing emergency- water pipe burst in salem ma

Pipes in exterior walls, unheated crawl spaces, and attics are most vulnerable when temperatures drop below 20°F. Salem’s older housing stock — especially homes near the Common and along Lafayette Street — often has supply lines routed through uninsulated exterior walls, making them particularly prone to freezing.

We respond throughout Beverly, Marblehead, and the entire North Shore.

If you discover frozen pipes, don’t try to thaw them with an open flame. Read our frozen pipe guide for the safe steps to take before calling us.

Emergency Plumbing Frequently Asked Questions

Do you charge extra for emergency calls?

We charge an after-hours service fee for calls outside regular hours (M-F 8AM-4PM). We disclose this upfront before dispatching.

How quickly can you get here?

For most communities in Essex, Middlesex, and Suffolk counties, we arrive within 45 minutes.

Do you serve all of Salem?

Yes. We respond to emergencies throughout Salem including downtown, The Point, South Salem, North Salem, Salem State area, Derby Wharf, and all neighborhoods. Our office is less than 5 minutes from most Salem addresses.